In the heart of Manhattan’s glitzy high-rise scene, Steve Ford found himself tangled in a lock re-keying conundrum. Nine months back, he reached out to Locksmith For NYC, a outfit that’s been securing the city since 2008. What unfolded was an unexpected hiccup, but the way their technician, Tamir, handled it left Steve so impressed he penned a glowing five-star Google review. This is Steve’s story of professionalism, grace under pressure, and why he’s keeping Locksmith For NYC on speed dial.
Menu list
Discovering a Trusted Locksmith
Steve’s swanky Manhattan apartment building came with a snag: a finicky lock that needed re-keying. “I’m in this upscale place, right? The kind with doormen and views that cost a fortune,” Steve recounted. “But the lock on my door was acting up, and I wanted it sorted before it became a real headache.” A quick search led him to Locksmith For NYC, a Manhattan-based crew known for tackling everything from home fixes to big-deal FAANG company projects. “They’ve been at it since ’08, and their site screamed legit—ALOA members, BBB accredited, the works. I figured they’d be perfect.”
A Quick Response Thwarted by Building Rules
He dialed (917) 696-8842, and the call was a breeze. “The person on the line was sharp, got my issue right away, and said they’d send someone over pronto,” Steve said. Living in Manhattan, he appreciated their local base, knowing they could zip over faster than a yellow cab at rush hour. “They cover all five boroughs, but being right here in Manhattan meant I wouldn’t be twiddling my thumbs for hours.”
Enter Tamir, the technician who’d soon steal the show. But when he arrived at Steve’s building, things took a turn. “My building management has this crazy rule—only a short list of approved locksmiths can work here,” Steve explained, shaking his head. “I’m pretty sure there’s some shady kickback deal going on, but that’s not on Tamir. He shows up, ready to roll, and they tell him he’s not on the list. Total buzzkill.”
Tamir’s Grace Under Pressure
Now, most folks might’ve gotten salty after trekking across Manhattan for nothing, but not Tamir. “He had every right to be pissed,” Steve admitted. “I mean, he made the trip, geared up to re-key my locks, and got turned away for no fault of his own. But this guy? Cool as a cucumber. Didn’t blame me, didn’t make a scene—just pure class.” Instead of storming off, Tamir took a moment to chat with Steve, offering tips on lock maintenance and suggesting ways to navigate the building’s rigid rules. “He was genuinely trying to help, even though he couldn’t do the job. That’s rare,” Steve noted.
A Gesture Worth a Five-Star Review
Feeling bad about the mix-up, Steve offered to cover Tamir’s travel costs. “I was like, ‘Man, let me at least pay you for your time,’” he recalled. Tamir’s response? “He just grinned and said he’d rather have a good review. I was like, ‘Dude, you got it!’” That gesture sealed the deal for Steve, who was already impressed by the company’s vibe. “They’re not just about the cash—they’re about building trust. That’s why they’ve been around for over a decade.”
In his Google review, Steve wrote: “Great experience. I live in a fairly high-end apartment bldg in Manhattan and need some locks re-keyed. For reasons that are completely NOT Tamir’s fault (my building management only allows a very short list of locksmiths; I’m suspecting kickbacks) he was not allowed to do the work. Tamir had every right to be upset at making the trip here only to be turned away for no reason, but he was very understanding, did not blame me at all, and gave me some good suggestions. I offered to pay him for the trip, and he said he would prefer a good review. You got it, Tamir! I’m keeping your contact info because I’ll probably be moving soon, and I’ll use you for real next time. :-)”
Why Steve’s Sticking with Locksmith For NYC
Steve’s already planning to call Locksmith For NYC again. “I’m probably moving soon, and when I do, they’re my first call,” he said. “No way I’m dealing with my building’s sketchy locksmith list again.” He’s confident in their ability to handle any job, big or small. “They work with FAANG companies, so they can definitely handle my new apartment’s locks. And with their 24/7 service, I know they’ll be there when I need them.”
For anyone in NYC needing a locksmith, Steve’s got one piece of advice: “Hit up Locksmith For NYC at (917) 696-8842 or check out https://www.locksmith4nyc.com/. They’re based in Manhattan, been killing it since 2008, and Tamir’s the kind of guy you want on your side. Even when things went sideways, they proved they’re the real deal. Trust me, you won’t regret it.”
